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SysAid Help Desk and Asset Management
Manage assets, inventory, and support IT Helpdesk users via remote control....
AbusePipe Abuse Desk Management Software
Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating cu...
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Mediachase IBN Help Desk and Project Management
Get a project management and help desk/issues tracking business solution....
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Mediachase IBN Project Management & Help Desk
Manage projects and coordinate work of people concentrated in multiple locations....
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ITIL eLearning Service Desk Incident Management
The Service Desk and Incident Management process, according to ITIL, combine to offer solutions aimed at restoring......
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ITIL Survival - Service Desk Management Kit
The Service Desk Function is the only FUNCTION defined in the ITIL Framework The function is the "face" of the IT department....
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Espanol ITIL Survival - Service Desk Management Kit
Espanol ITIL Survival - Service Desk Management Kit Espanol ITIL Survival - Service Desk Management Kit...
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ITIL eLearning Service Desk Incident Management - Existing Customers
Service Desk/Incident Management online best practice program....
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Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - R
Covers every detail, including some missed in other books. This thorough book provides......
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Help Desk Premier - Help Desk Software
HDP is a next generation help desk program for efficient ticket management...
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WN Help Desk Enterprise & WN Help Desk Web Enterprise
A shareware help desk solution based on the Microsoft SQL or Microsoft Access database engine and a Web application for......
WN Help Desk Standard & WN Help Desk Web Standard
A shareware help desk solution based on the Access database engine and a Web application for Microsoft IIS....
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Service Portfolio Management Toolkit, your quickest route to Business Relationship Management
As IT gets better aligned to the business, it needs to operate with a business mindset.......
Knowledge Management Best Practice WorkBook: Roadmap, Transition, Management, Implementation and Pro
Complete, pragmatic approach and great supporting tools (document blueprints and...
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Demand Management of IT Services: SLA Management and IT Service Strategy - Optimize the use of Capac
ITIL Demand Management`s objectives are to optimize the use of capacity by moving......
uCertify PMI-RMP: Project Management Institute - Risk Management Professional
A comprehensive PMI-RMP prepkit...
ITIL V3 Event Management, Access Management and Request Fulfillment ToolKit
Many organizations are looking to implement Event Management, Access Management and......
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Information Security Management Best Practice Workbook: Implementation and Management Roadmap for Th
Contains ready to use Security policies and procedures. The book lays out in a comprehensive......
EQMS (Enquiry Management System) - Lead Management Software
EQMS (Enquiry Management System) - Lead Management Software...
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