Live Chat Software for Website Keeping an eagle eye along with live chat software for website is very helpful to improve service quality of your clientele. eAssistance Pro is one of the most recommended live chat support tool that
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Editor's review: This tool provides live chat support to websites. Website visitors on an eCommerce site face a problem very frequently. One of the biggest problems of online shopping is that there is no equivalent of a shop-floor assistant. The visitor finds it very difficult to resolve even a small query, answer for which is difficult to find. For a vendor, giving the visitor an answer on the spot could be the difference between a paying customer and a person simply clicking away. Solution to such issues is to provide some kind of a shop-floor assistance to the visitor. Live chat support can resolve this problem. Visitors talking to a real live human being can resolve his or her query quite easily. The web is too impersonal and just that assurance that you can get in touch with a human being, can make a lot of difference. Not having live chat at your site could quickly become a disadvantage as most ventures adopt the live chat support these days. With this tool available, you could easily avoid the hassles and the expenses of developing the support on your own. It offers various options for integrating live chat services into your websites. Once implemented, the live chat can be useful in customer service too. The direct human touch could help improve customer relationships. This tool can enable an operator to handle any number of live chat sessions simultaneously. The chat sessions can handle file transfers. File transfer is handy for sending offers, terms, details through doc files, PDF`s and image files. This is a very good tool to have when you are in eCommerce. Secure and reliable connection is provided. Operators can get a GEOmap for visitors. This is a very good tool. Publisher's description:

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