Chalk Systematic approach to Customer Support
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analysis customer support Customer Support systematic troubleshooting Systematic Mapping Studies systematic errors effect probabilistic approach Generic customer support systematic trading Approach

Chalk Description

A loyal customer base is vital to the existence and growth of a company. Without expensive marketing ploys, repeat orders and word-of-mouth referrals from existing customers add to revenue. More importantly, businesses are duty bound to provide services to customers since they have already paid for the produce. There is a great chance for the dissatisfied customers to warn others to avoid a specific company. Statistics show: · Out of every 100 dissatisfied customers, 91 will never come back. · The average business spends six times more to attract new customers than it does to keep old ones. Companies use Chalk to quickly resolve issues and exceed the expectations of their customers when things go wrong. With Issue analysis, Companies take farreaching corrective actions

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