it Tapi .Net

ACT!Tapi.NET enables you to take incoming calls, make outgoing calls and record them immediately in ACT!
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  • License:
  • Shareware
  • Publisher Name:
  • CRMADDON Factory GmbH
  • Operating Systems:
  • Windows All
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it Tapi .Net Description

Highlights it TAPI .NET Efficient call workflows with ACT! 2005 and ACT! 2006 and ACT!2007 Use it TAPI .NET for incoming & outgoing calls and create a history all within ACT! it TAPI .NET is fully integrated in ACT! after installation and includes its own toolbar. When making a call, it TAPI .NET searches your numbers already in ACT! and if found, displays a pop-up with the associated contact information. Highlights Skype As many users was asking for it we added the support for skype in to ACT, so if you want to call somebody, and ACT! knows the Skype Adress, it Tapi.Net will offer the call over Skype Seamless Integration with ACT ACT!Tapi.NET is so tightly integrated into ACT! that you will wonder how you managed without it. It's like having your own personal predictive dialer. Popup The popup window can be freely placed on your screen and configured for your convenience. Only once you click on the popup window is a call placed or an incoming call accepted. Phone Numbers All phone numbers contained in the database (also custom ones) are displayed. Fax and modem numbers can be suppressed. Choose Display Up to three fields from your ACT! database can be choosen to display when your phone starts ringing Open Tasks All telephone appointments for the current day or selected period and a choice of Users are displayed and can be dealt with in turn. The tasks can then automatically be designated as accomplished. Return to Previous Tasks If you are currently working on a contact and a call comes in, you can switch to the caller within ACT! After the call, you can return to the previous contact. Setting up a Contact If you are called by someone whose number is not in the database, you can immediately create a contact, the phone No. is inserted by it Tapi .NET and make a note of the call and a possible date for calling back. Copying You can add call numbers into an already-existing contact. Choice of Fields You can choose the fields to be displayed. 2nd Contact If a 2nd Contact is calling you, you see the related contact. TAPI it Tapi .NET works with every Standard Tapi Version 1.1, 2.0 or 2.1 Models tested Incoming Calls Without Headset After picking up a call, the contact can be confirmed by mouse click. The timer starts, the contact is displayed and a history-record is created. By Lifting the Handset After picking up the Handset, the timer starts, the contact is displayed and a history-record is created with pre-populated data. With Headset By clicking on the contact, the call is accepted, the timer is started, and a history-record is made. Not Accepting a Call The incoming call is recorded in the history and an activity (incoming call) is generated. Outgoing Calls Scheduled Outgoing Call A scheduled outgoing call is immediately initiated from the To-Do List in ACT! If you click on it, the contact is dialed, the activity is de-activated, and a record is created. If you do not reach the contact, the activity at hand is deferred. Unscheduled Outgoing Call An unscheduled outgoing call is initiated immediately from a contact, a website or an email. A record is generated. If you do not reach the contact, a new activity is created. General Sticky Windows Every Window / Popup will remain at the place you put it with drag and drop Select Aktiv Users You can choose if you want to see other Users Call-Activitys and followup these Add Exact Duration of a Call As ACT! is no more storing the exact time of a call, you can add the exact duration in the subject of your history (like in ACT!6) Support of VoIP Devices as ACT!Tapi.NET is supporting every device using Microsoft Tapi you can also use VoIP Devices i.e. VoIP Software Phone Platforms supported:Windows 2000, Windows XP, Windows Server 2003, XP Tablet PC, Windows XP x64, Windows Server 2003 x64, Windows Vista


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