eHelpLine The eHelpLine will help your company to offer the ultimate customer satisfaction. It keeps track of all support requests (calls), notifies the customer of any progress, and builds statistical reports
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eHelpLine Tags

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eHelpLine Description

Few of the reasons to choose eHelpLine: - To Increase Revenues. - For efficient Staff Management. - For effective Asset Management. - To Improve Customer Service. - To Manage Call Centre efficiently. - To improve business organisation. - Benefits for your Customers: • The eHelpLine offers peace of mind; your customers are always kept informed throughout the duration of the call. • No client software needed. With a web browser, they can log in (at any time) to check the status or update their call. • Automatic screen directing keeps it simple. • Reference numbers are assigned for peace of mind. • If needed, the eHelpLine allows the customer to work directly with their assigned engineer. - Benefits for your Company: • The eHelpLine increases your level of customer support and ultimately your customer satisfaction. • Cost effective! The eHelpLine destroys the competition with its low price! • The eHelpLine pays for itself in no time, because you'll keep your current customers happy, and you'll gain more customers. • Keeps your business well organised. • Allow you to hire remote engineers. No need to be on site. Log in from anywhere in the world. • Saves your time by automating the email progress. No copy and pasting needed. • Reduces unnecessary incoming calls. Inform your customers by e-mail. • Reports show you where your company needs improvement by keeping record every job and its status. • Customer info database keeps track of the details of your customers and business contacts! • No more missed calls slipping through the cracks! • Easy installation. The average install time is only 30 minutes. • The eHelpLine is user-friendly with its simple point and click technique. No expensive training needed for your company. Notes: All eHelpLine packages include: Unlimited users! Unlimited technicians! Unlimited usage. It does not expire, use it as long as you would like.

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