Voicent Predictive Dialer - AgentDialerUse predictive dialer for businesses, organizations, and call centers. | |
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Voicent Predictive Dialer - AgentDialer Ranking & Summary
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- License:
- Free to try
- Price:
- Free to try (Advertisement message plays
- Publisher Name:
- Voicent
- Publisher web site:
- Operating Systems:
- Windows 2000/XP/2003/Vista/Server 2008/7/8
- File Size:
- 89.04MB
Voicent Predictive Dialer - AgentDialer Tags
Voicent Predictive Dialer - AgentDialer Description
Voicent's easy-to-use Agent Dialer predictive dialer software dramatically increases productivity and improves campaign bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live person answers. When a live person answers, the software pops up a convenient window on your computer, detailing the person's name and number. Predictive dialing was invented to eliminate wasted time in telephone work.Typically, if a person manually dialed 1,000 phone numbers, fewer than 35 percent would be answered by a live person. Without predictive dialers, agents spend about 80 percent of their time listening to the phone ring, waiting for a live pick up, dealing with invalid numbers or answering machines. Only about 20 percent of their time is spent actually generating sales and revenue.
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