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Desertware????s Squash 'Em™ bug tracking software is loaded with ALL the PEST CONTROL features you do want and NONE of the complications you don????t want. Desertware's Squash 'Em™ bug tracking software can help you with bug tracking, help desk support, tracking your customers and wish lists. Desertware's Squash 'Em™ can help you keep track of those nasty bugs so none of them will slip through the cracks. The whole lifecycle of the bug is recorded and managed from the time it is entered into the system to when it has been validated and closed. The entire process is easily adaptable to your workflow. Desertware's Squash 'Em™ can also track all your support calls throughout the whole life cycle. If a support call reveals a bug, it can be easily saved as a bug and assigned to development to be fixed. Have you used bug tracking software that requires a full time employee to understand and maintain? Have you used bug tracking software that comes with more bugs then the product that is being tracked? Did you have to call the help line every time you needed something changed? Does it seem like the majority of the features offered by the best bug tracking software are truly never used? Well your not alone. Desertware Technologies has eliminated the above mentioned issues and are offering bug tracking software that gets the job done. Squash 'Em Main Features: Track all bugs for multiple projects. Track all Help Calls for each of your customers. Can easily save a help call as a new bug. Attach files to bugs and help calls. A wish list for common features asked for from your customers. A Customer/Contact list with critical information. Easy to use query builder. You can use predefined reports or build your own. View charts based off any existing filters or from an ad-hoc query. Copy charts and paste them as images into other applications like Word. Track which products your customers have purchased with Expiration dates and serial numbers. Easily configurable to adapt to your workflow. Role based security. Allow users to access only those features they need. Minimal registration requirements so your not tied down to some hardware configuration. Clients are updated automatically from the server. Online Help, Knowledge Base, and Technical Support.

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