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Desertware's Squash 'Em bug tracking software is loaded with all the pest control features you do want and none of the complications you don't want. The program can help you keep track of those nasty bugs so none of them will slip through the cracks. The design specifications for this software are based upon the actual needs of many users as well as recent market research. Squash 'Em is designed with your needs, thoughts, and suggestions as its primary design specifications. After years of using some of the more expensive bug tracking software on the market and finding that 80% of the features were either never or rarely used, Desertware Technologies LLC decided to build a better wheel. The design specifications for this program are based upon the actual needs of many users as well as recent market research. The whole lifecycle of the bug is recorded and managed from the time it is entered into the system to when it has been validated and closed. Moreover, the entire process can be quickly adapted to your workflow. Desertware's Squash 'Em can also track all your support calls throughout the whole life cycle. If a support call reveals a bug, it can be easily saved as a bug and assigned to development to be fixed. Squash 'Em is designed with your needs, thoughts, and suggestions as its primary design specifications. After years of using some of the more expensive bug tracking software on the market and finding that 80% of the features were either never or rarely used, Desertware Technologies LLC decided to build a better wheel. Main features: Track all bugs for multiple projects. Track all Help Calls for each of your customers. Can easily save a help call as a new bug. Attach files to bugs and help calls. A wish list for common features asked for from your customers. A Customer/Contact list with critical information. Easy to use query builder. You can use predefined reports or build your own. View charts based off any existing filters or from an ad-hoc query. Copy charts and paste them as images into other applications like Word. Track which products your customers have purchased with Expiration dates and serial numbers. Easily configurable to adapt to your workflow. Role based security. Allow users to access only those features they need. Minimal registration requirements so your not tied down to some hardware configuration. Clients are updated automatically from the server. Online Help, Knowledge Base, and Technical Support.

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