ServiceMax A Service Management Suite
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ServiceMax Description

ServiceMax was first launched in November 2001; since then it has undergone significant development and improvements with the help and support of many of our customers. Our aim with ServiceMax is still to provide small to medium sized service companies with an affordable system, rich on functionalities, to meet and often exceed their expectations. 1-2-Access has considerable knowledge in the Heating and Gas Service industry unmatched by any of our competitors. This means that if a customer has a problem they rarely need to explain their business to us for us to be able to suggest a rapid solution in this was we all save. Contrary to most other off-the-shelf service packages, ServiceMax is continuously updated to improve and introduce functionalities for the benefit and competitive advantage of our customers. As new technologies become affordable, like mobile data communications, we strive to implement solutions that meet our customers demands and desires for improved efficiency, flexibility and reduced running cost, all within a stable software environment. The way we achieve this, primarily, is by establishing excellent working relationships with our customers, then cooperate closely as new functions are agreed, developed and introduced for testing out in the field before being made available for general release. In this way a constant improvement cycle is established; we discuss, design, plan, test, review and introduce in this way the improvement cycle continues. Give ServiceMax a try to see how useful it can actually be for you!

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