Polar Knowledge Base Polar Knowledge Base - Support your customers and partners in a cost-effective, timely and consistent way!
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Polar Knowledge Base Tags

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Polar Knowledge Base Description

Polar Knowledge Base is a software solution for online customer self-service. It is a solution to create, maintain and share company knowledge with all the parties involved in your enterprise. Polar Knowledge Base delivers data and knowledge in a cost-effective and timely way that, both, you and your stakeholders would benefit from. Your enterprise would save money by decreasing the number of support employees; by decreasing the time they spend to find the appropriate information, by decreasing wrong answers and misinformation. To your customers, vendors and other partners, an efficient knowledge base means easy and fast access to information that would otherwise require contacting your company's staff. Today's support environment is increasingly demanding. Escalating customer expectations mean they want to receive answers - better, faster and cheaper. You can meet their demands only by enabling a self-service through an online knowledge base because self-service makes your information timely, accurate, easy to find - it means delivering quality support at a lower cost while improving customer satisfaction.

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