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OneClick allows you to create customized auto-reconnecting remote support customer modules that allow you to see and operate the remote computer in real-time over an encrypted connection, type commands, control the mouse, transfer files, reboot into safe mode, run as a system service to allow logon/Logoff. The optional web based configuration lets you easily change your settings making dynamic IP address use simple without having to recompile your support module or redistribute them if they were installed as part of a permanent or pre-installed system. It also has a Remote Start module that runs as a system service that will allow you to start the session even if the customers computer is unattended and not logged on. OneClick Features: * Direct point-to-point connection with no 3rd party servers or services. * Custom tool commands allows you to define up to 10 custom commands that can be local commands or programs (.exe, .bat, .doc, pdf, etc), or define links to web based programs, websites, surveys or questionnaires * Define a custom tools website URL in addition to the other custom tools * Build-Your-Own ToolBox lets you include an unlimited number of tools, files or programs by dragging and dropping them into a folder in the customer module creator folder in addition to the Tools Website and 10 custom tool commands. * Auto-Reconnect if connection is dropped * Auto-call back and reconnect before the login prompt on reboot * Track session time across multiple reboots * Run in Safe Mode with auto-call back on reboot * Logoff/logon or switch user on the remote system * Call the customer back to their workstation using a ringing bell * Repeater mode allows you to support customers anywhere from anywhere * Start a remote support session on unattended computers * Ultra small client download can be as small as 193k.

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