Navigator Dashboard for Epicor Enterprise Annual Maintenance eNavigator Dashboard for Epicor Enterprise (Unlimited Users, 1 Dashboard Application) Plus 1 Year Gold Subscription
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Navigator Dashboard for Epicor Enterprise Annual Maintenance Description

eNavigator for Epicor Enterprise is an operational dashboard for monitoring and analyzing CRM/ERP activities. Features Include Executive Dashboard * High level KPIs of enterprise performance with drill down capability Marketing Dashboard * Charts and graphs for monitoring the impact of marketing campaigns on the sales pipeline Sales Dashboard * Sales Pipeline Explorer - Analyze, monitor, and manage the sales pipeline * Pre-built charts and graphs for commonly used sales metrics * Order History - View complete and detailed order histories for any customer * Product Prices - Provide customers quick quotes based on their level and currency * Sales Ticker - Real time sales performance metrics * My Opportunities - Personalized pipeline reporting for sales associates * My Orders - Personalized order history by sales person Support Dashboard * Call Explorer - Analyze, monitor, and manage real-time support call information * 360o Customer View - Lookup customers from eBack Office, eFront Office, and other databases * Call Ticker - Streaming call information with support for detailed drill down * Charts - Pre-built charts and graphs representing common support call metrics * Contextual links to all of the Sales and Marketing customer information Business Activity Monitoring Alerts, Charts, and Tickers * Several pre-built BAM components for monitoring enterprise performance in real-time eFront to eBack Office Integration * Built-in EAI module for accessing information in front and back office from a unified web platform * Automatic links to all application entities allowing for cross application drill-down and analysis Gold Subscription Benefits Extend the value of eNavigator for Epicor Enterprise with a 1 year subscription to the following benefits and services: 90 minute personalized Webex training and consulting session C# source code to all Epicor dashboard web parts Working hour email and phone support(Monday-Friday 8:30am-6:00pm Pacific) Unlimited upgrades to licensed products Platforms supported:Windows 2000, Windows XP, Windows Server 2003

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