MAX IVR MAX IVR enables you to divert your calls to Pc based replier to answer your call
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MAX IVR Description

Advertisement MAX IVR is a Social & Communication software developed by MAIN Telecom. After our trial and test, the software is proved to be official, secure and free. Here is the official description for MAX IVR: * MAX IVR enables you to divert your calls to Pc based replier to answer your calls , providing the caller with all his\her requirements depending on his\her choice that the caller entered whether by pressing keys or by telling the machine what he\she wants by voice. * From one place, attendant lets you efficiently configure and modify all IVR applications using all new thecnology trends including Email, SMS, ASR, TTS and Fax. * MAX IVR Studio is a simple single tree driven auto attendant interface that requires no programming skills to use it. * Designer can use it to design construct his\her own call flow tree using a simple drag and drop GUI application. Benefits: * Never lose a customer's call again and Increase revenue * Minimize errors and Increase Quality of Service (QoS) * Update customer Database with caller information * Transfer call to Agent * Recording a message from caller * Send SMS , Fax and Email Features: * Ability to run different applications simultaneously * Support for any ODBC complaint Database * Unmatched connectivity * Dynamic menu support * Multilingual support * Call identification * Voice recognition * Oopen architecture * Scripting support * Text-to-speech * SMS support * Fax support * Email support

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