IM an Expert for Microsoft Lync Server 2010 IM an Expert is an instant messaging question and answer service.
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IM an Expert for Microsoft Lync Server 2010 Description

This download contains IManExpert.msi, the installer package for IM an Expert. IM an Expert is an instant messaging question and answer service that you can set up within your organization. IM an Expert enables real-time sharing of expertise within your organization. Users can Ask the IM an Expert service a question and the service will locate an expert and connect the asker with the expert. Answers are compiled from dialog between the asker and the expert and posted to the organization’s internal IM an Expert website, where they can be searched. IM an Expert provides a great way for people within an organization to save time by sharing their knowledge and expertise. Perhaps equally important, the retained IM an Expert questions and answers can provide a valuable Knowledge Base that Highlights common questions and resolutions to issues within your organization. Users can become experts by entering their Profile information (keywords and URLs related to their area of expertise) on the IM an Expert Website. The IM an Expert administrator may also Elect to use other sources of expertise information to help identify experts. The components for the IM an Expert service are described in System Requirements below.

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