 | House-on-the-Hill SupportDeskManage your help desk or tech support department. |
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House-on-the-Hill SupportDesk Ranking & Summary
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- License:
- Free to try
- Language:
- English
- Price:
- Free to try
- Publisher Name:
- By House-on-the-Hill software
- Publisher web site:
- http://www.houseonthehill.com/
- Operating Systems:
- Windows 95, Windows 2000, Windows 98, Windows Me, Windows, Windows XP, Windows NT
- Additional Requirements:
- Windows 95/98/Me/NT/2000/XP
- File Size:
- 23.46MB
- Total Downloads:
- 20807
House-on-the-Hill SupportDesk Tags
- department billings Hi-Tech manage flashcard desk IT tech exam IT tech Tech computer tech support online department administration Remote Support Tech education department department of education support desk tech support software accountants department department help desk support department of defense tech support
House-on-the-Hill SupportDesk Description
Helpdesk software for your IT helpdesk or Customer Support center. SupportDesk, from House-on-the-Hill Software, allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledgebase, and manage your Service Level Agreements.The software can be customized to your requirements and comes complete with over 130 pre-defined reports, shipped as standard. Optional modules include Automatic Call Escalation, E-mail support, Auditor for PC Asset Management, and the WebServer which allows your customers to log and track their own calls via a Web browser. Version 2003.13a features minor improvements and bug fixes.
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