Help Desk Help Desk-99 4.0.173 Help Desk-99 is an easy to use, simple and well-done helpdesk software.
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Help Desk Description

Help Desk-99 is an easy to use, simple and well-done helpdesk software. Help Des (password recovery software)k-99 is an easy to use, simple and well-done helpdesk software. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Here are some key features of "Help Desk 99": Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. People said that one of the major reasons they chose Help Desk-99 is they found it very easy to understand. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs (Copy iPod to new computer). Target completion dates make it easy to see problems are dealt with in time. Track time/money spent. Requirements: 25 MB Hard disk space, Javascript enabled browser Limitations: 45-days trial

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