Cuba for Remedy (Client)

Use a computer telephony integration toolkit for BMC Remedy AR System.
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Cuba for Remedy (Client) Ranking & Summary

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  • Rating:
  • License:
  • Freeware
  • Publisher Name:
  • Itel Office Software
  • Publisher web site:
  • http://www.iteloffice.com
  • Operating Systems:
  • Windows Vista Windows XP Windows 2003 Windows 2000 Windows ME Windows NT Windows 98 Windows 95
  • File Size:
  • 1.1M

Cuba for Remedy (Client) Tags


Cuba for Remedy (Client) Description

Connect your phone system to your Remedy application with Cuba - the only off-the-shelf CTI software with full integration to Remedy, available in the world today. The Cuba (client) communicates directly with a PBX (telephone system) via TAPI, CSTA, ASAI or a proprietary interface. Cuba delivers feature rich CTI such as: Call ID, Caller ID, Called ID - and Offering, Answered and Idle timestamps. Data can be entered via an IVR, and configured to ScreenPop a Remedy form. Note that client is also now bundled with Cuba Server for remedy installation package.


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