Cuba Server for Remedy Integrates the Remedy ServiceDesk with your computer.
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Cuba Server for Remedy Tags

server tapi telephone TAPI Server

Cuba Server for Remedy Description

Cuba Server for Remedy is a powerfull solution for the users that want to connect their telephony system to your computer. It is designed to provide you with the features included in a full CTI application. Cuba is able to provide you with information about the caller on the computer screen and provides you with the basic controls of a softphone. Thus, you can answer, dial, hang up, hold or transfer the calls from your desktop. This version of the program is designed to work with the Remedy ServiceDesk and the TSAPI supports the Avaya telephone system that is not IP Office or Inde.

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