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Business Service Management Business Edition shatters the price and complexity barriers that have traditionally prevented growing businesses from achieving Business Service Management. With this single solution, organizations gain a single interface for consolidating all event and metric data from any networked asset, organized by the services being delivered to consumers and correlated with business metrics for instant awareness of how IT is impacting the business. Armed with this actionable intelligence, delivered in real-time via AJAX-powered dynamic dashboards, IT professionals can finally shift their focus from putting out fires to making IT a competitive advantage for the business. features of"Business Service Management Business Edition":· Data Collection Technology agnostic data collection Over 11 Agent and Agent-less collection methods, including SNMP, Syslog, WMI/Perfmon, JMX, Web Services, direct database connections and more Normalize data from disparate technologies into a single repository Easily integrate new technologies and systems as they come online Virtually all standards-based data collection methods included. · Event Management Data correlated across disparate systems for Service-level impact analysis Real-time analysis of events and metrics Technology metrics blended with business metrics for true business impact analysis Create simple or complex rules that span multiple assets Flexible tiered-notification and automation capabilities · Rapid Time to Value Delivered as a virtual appliance or bootable ISO image with all software pre-installed Deployment measured in days Auto-Discovery of assets Highly intuitive administrative interface Supports your existing organization and processes · Service Management Service-level view of infrastructure SLA/SLO Management Financial impact analysis of SLA's Business metric-based SLA's · User-Customizable Content Each user experience customized to user's role Active Directory and LDAP integration Granular security controls to manage who has access to what information · Application Aggregation Centralize your critical information and applications into a single source Aggregate the interfaces of any web application Reduce the legwork to find, authenticate and utilize applications Single Sign-On and Web Single Sign-On capabilities included Requirements:· Hardware Requirements 1.6 GHz or faster CPU 1 GB Memory 4.38 GB Hard drive space (Core application) Virtual Appliances will need their corresponding player or server Additional space may be needed for data storage · FireScope Web Interface Fully test in : Internet Explorer 7.0 and above FireFox 2.0 and above Safari 3.0 and above Javascript required JVM is not required on client workstations.

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