AskUsChat AskUs is a program that allows you to chat with your customers for service and sales
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AskUsChat Description

AskUs is a program that allows you to chat with your customers for service and sales. Sign up, add a bit of HTML to your web site, and instantly you can accept chat requests from your visitors or invite visitors to chat. Since AskUs is a hosted solution, there are no additional requirements from your hosting provider. Supplementing your existing customer support and service channels with Online Customer Service lowers your costs and increases your customers' level of satisfaction. When offered the opportunity to click a link to chat with an agent, alongside your existing 800 number and call center, many of your customers will choose a chat over a call. Generally, a single agent can have simultaneous one-on-one sessions with between three and six customers. Your customers get an experience they prefer over a phone call, and your cost-per-customer is lowered. How it Works When a visitor on your site clicks the launch link, a chat session is started using the AskUs Chat Client. The chat client is the fundamental component of AskUs that facilitates communication between you and your site visitors. It is 100% browser-based, requiring no plug-ins or Java. It is compatible with all modern browsers. It loads in moments, with a sleak interface that is entirely customizable. The AskUs Control Center runs on staff members' computers. Once logged in, staff members will see a list of visitors to your site, a list of other staff members, and chats. Any staff can accept an incoming chat request, and then enters a chat session with that visitor.

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