AmberCat Help Desk

Manage and track your help desk calls.
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AmberCat Help Desk Ranking & Summary

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  • Rating:
  • License:
  • Free to try
  • Price:
  • Free to try
  • Publisher Name:
  • By AmberCat Systems
  • Publisher web site:
  • http://www.ambercat.com
  • Operating Systems:
  • Windows 2000, Windows 98, Windows Me, Windows, Windows XP, Windows NT
  • Additional Requirements:
  • Windows 98/Me/NT/2000/XP/2003 Server
  • File Size:
  • 37.34MB
  • Total Downloads:
  • 3325

AmberCat Help Desk Tags


AmberCat Help Desk Description

AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff. A tree view of customers, sites, contacts, and equipment provides a way to both log calls and manage your database. With SLA monitoring, escalation, e-mail alerts, time, and charge recording, and a knowledge base, AmberCat Help Desk is a feature-rich and configurable program that can help you manage your help desk more effectively.Version 3.4 SP6 may include unspecified updates, enhancements, or bug fixes.


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