Active Web HelpdeskWeb-based Helpdesk Manager. It works by routing the Customer Question to the proper Helpdesk Personnel. Helpdesk Personnel then answers it and it is saved to the FAQ (Frequently Asked Questions) datab | |
Download |
Active Web Helpdesk Ranking & Summary
Advertisement
- License:
- Demo
- Price:
- $749
- Publisher Name:
- Activewebsoftwares
- Publisher web site:
- http://www.activewebsoftwares.com
- Operating Systems:
- WinXP,Windows2000
- File Size:
- 0.51 MB
Active Web Helpdesk Tags
- helpdesk module helpdesk Live Helpdesk Frequently Asked Questions HelpDesk for Outlook HelpDesk for SharePoint HelpDesk tool helpdesk utility personnel safety personnel manager personnel work schedule personnel notifier personnel datab personnel scheduling Helpdesk environment personnel trainer Personnel Icon helpdesk software free helpdesk free helpdesk software free helpdesk system helpdesk system manage personnel personnel management web helpdesk web helpdesk software personnel software web-based helpdesk personnel files frequently asked question website FAQ manager Remote helpdesk polar helpdesk
Active Web Helpdesk Description
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requires Customer registration and email confirmation Define unlimited depth and number of categories Add unlimited Helpdesk Personnel Accounts Assign a Helpdesk Personnel per Category Helpdesk Personnel save the Question as FAQ. Administrator Approval before FAQ is published Advance Search Features search by category search all words
Active Web Helpdesk Related Software