OpenPSA Web-based Management Software Package for Consultancies and Service organizations
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manager project document manager project management issue tracker issue

OpenPSA Description

Web-based Management Software Package for Consultancies and Service organizations OpenPSA is a Free, Web-based Management Software Package for Consultancies and Service organizations.OpenPSA includes the following modules:· Projects - Project Management, Hour Reporting and Invoicing· Sales - Contact Database and Sales Project Tracking· Support - Help Desk and Issue Tracking· Calendar - Group Calendar and Resource Reservations · Documents - Document Management and SharingProfessional Services Automation (PSA) is a term invented by market analyst companies to describe a wide field of software products - from extended financial management packages to specialized ERP systems. OpenPSA is the Open Source alternative to these software packages.Professional Services Automation software enables services organizations to manage and improve their operations. Potential users of PSA software include consultancies, R&D teams, corporate IT departments, and other service groups who need a better way to manage their projects, client relationships and documentation.The OpenPSA suite is built from components applying to the whole project life cycle, including prospecting, sales, project delivery and customer service. To support these operations, OpenPSA also provides connectivity with other business systems including market databases and financial systems.The benefits of implementing a PSA solution include improved clarity to service operations, new business opportunities, better workforce productivity and greater operational efficiency. Here are some key features of "OpenPSA": · Web-based - OpenPSA works fully with any modern web browser, no application installations are required · Centralized - OpenPSA has modules for almost all typical information system needs · Scalable - OpenPSA works for organization sizes up to hundreds of users · International - the suite's user interface is translated to several languages, and the system supports different language encodings like Chinese and Russian · Integrated - Modules in OpenPSA share the same user, customer and document repositories. In addition, OpenPSA is automatically integrated with any Midgard Content Management solutions · Cost efficient - No license fees are needed because of the Open Source model · Supported - Commercial support and customization services for OpenPSA are available from Nemein Oy · Secure - Connections to OpenPSA can be secured with SSL encryption

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