ruQueue ruQueue provides a ticket tracking system written in PHP/MySQL.
Download

ruQueue Ranking & Summary

ruQueue Tags

ticket tracking system problem ticket typical ruQueue ruQueue problem

ruQueue Description

ruQueue provides a ticket tracking system written in PHP/MySQL. ruQueue provides a ticket tracking system written in PHP/MySQL.The typical ruQueue use-case would be: an end user calls the Help Desk with an issue; a consultant creates a ticket describing the issue; the ticket is placed in a queue appropriate for the issue; the watcher of the queue is then notified of the ticket; the watcher resolves the issue, contacts the end user, and the ticket is then closed. It has a variety of features to help you solve your problems in the above queue-based style.You can use this web-based software to track any kind of request made to your organization. The typical ruQueue use-case would be: .An end user calls the Help Desk with an issue..A consultant creates a ticket describing the issue..The ticket is placed in a queue appropriate for the issue..The watcher of the queue is then notified of the ticket..The watcher resolves the issue, contacts the end user, and the ticket is then closed.Requirements:· Webserver· PHP· MySQLWhat's New in This Release:· This release contains fixes for 6 bugs. If running MySQL 4.1, look into the query to fix ticket status as posted on Savannah announcements or mailing lists.

ruQueue Related Software