TrackStudio Enterprise TrackStudio is a hierarchical Java-based issue tracking and bug tracking system.
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Bug issue issue tracking tracking system bug tracking TrackStudio Enterpri

TrackStudio Enterprise Description

TrackStudio is a hierarchical Java-based issue tracking and bug tracking system. TrackStudio is a hierarchical issue tracking and bug tracking system, created specifically for software development companies. Our customers enjoy five unique benefits that allow them to maximize their developers' productivity, reduce the cost of management, and introduce standardized bug tracking and issue management into their enterprise.Effective change and issue tracking requires much more than simple bug tracking, it requires the management of all types of issues. TrackStudio allows you to define separate workflows for each type of issue, including bugs, enhancement requests, documentation changes and more. Effective issue tracking also requires comprehensive reporting, enabling you to improve productivity, accurately predict deployment dates, manage project resources, and analyze what work has been completed and what work remains.TrackStudio project is a issue tracking system very powerful and highly flexible. Support for hierarchical structures, project-specific customization and issue-level security allows users to customize nearly every aspects of the system with a few clicks of the mouse. Automatic and highly customizable email notification ensures that all team members are tied into the issue and change tracking process. As change requests are updated, email messages indicating the changes are sent automatically to the appropriate stakeholders.TrackStudio is a highly scalable issue tracking solution. Whatever the size of your development team, wherever they're located, and no matter what platform they use, TrackStudio efficiently captures, tracks, and manages any type of change. Java API enables you to integrate our issue tracking system with call-center, front-office and other third-party software. The high performance rates and scalability, support for nearly all servlet containers and DBMSs, as well as the affordable price, all make this system a perfect choice for any company.Here are some key features of "TrackStudio Enterprise":Easy Deployment:? Out-of-the-box deployment with web server and database? SSL encryption support out-of-the-box? Windows service support out-of-the-box? No client installations? Platform and browser independent clients? No third party software required to install (JRE, Ant, JDBC drivers, etc) Server Manager: ? Allows software configuration with just a few mouse clicks? Configures port and protocol (HTTP/HTTPS)? Configures character encoding (UTF-8, Windows-1252, etc.)? Configures DBMS connection? Configures POP3 connection? Configures SMTP connection? Configures LDAP connection? All connections can be tested before startup? No wizards - easily change any property at any time? Easy access to previously saved property values? Create/Upgrade database? Supports transferring data between DBMSs via XML import/export? Easy access to debug log? Start/stop TrackStudio Enterprise User Interface: ? Fully web-based, including the Administrator Interface? Explorer-style user interface? WYSIWYG bug description editor? Cross-platform supports for Internet Explorer, Mozilla, and FireFox? Optimized for managing large numbers of tasks (bugs, projects) and users? Easy-to-configure custom colors or graphics (company colors, logo, etc)? Each user can enter and view date and time in their own time zone and local format? Full internationalization support (web, e-mail, reports)? Out-of-the-box English and Russian skin support? All forms are printer-friendly. Now you can print out any form, just use File->Print in your browser.? JavaScript-based form validation prior to submission? User default project. Each user can be assigned a project that will be available for him right after he/she logs in. Integration: ? Extensible architecture? Open SOAP API (Java and .NET compatible)? Integration:? Microsoft Outlook? Microsoft Outlook Express? CVS? Subversion? IIS? LDAP? Eclipse? IntelliJ IDEA? Borland JBuilder? Full source code available Custom Fields: ? Unlimited numbers of custom fields? Custom fields inheritance? Supports custom fields for tasks, users, and workflows? BeanShell-based calculated custom fields? Per-project custom fields? Per-workflow custom fields? Supports string, memo, integer, float, date, list, multilist, task link, user link and URL types? Supports default values (including list type)? Supports required custom fields? Supports custom fields in filters? Supports custom fields in reports? Supports custom fields in e-mail notification rules? Supports custom fields in task list Task Management: ? Create new task or project with one mouse click? Supports name, description, category, priority, state, and resolution fields? Deadline tracking.? Elapsed and estimated time tracking; history stored in database? Assignments history path recorded in the database with comments? Bulk copy/move tasks between projects? Split bugs in various different bugs, whilst still maintaining reference to the main bug? Per-version auto-assignment rules? Per-component auto-assignment rules? Per-project auto-assignment rules? Quick access to task or project by task number or alias? Bulk Editing Tool allows changes to priority, deadline, handler, state, resolution, elapsed and estimated time and add bug-note for multiple tasks (even in several projects)? Text formatting engine for the task and message description formatting. Filtering: ? Multiple filters per project? Filtering on multiple projects? Private or shared filters? Per-project filter list? Supports AND/OR/NOT logic? Filter tasks by custom fields, changelog and roadmap generation. Calculated custom fields allow you to create very comprehensive filters.? Filter tasks by message properties (submitter, handler, elapsed time, status, resolution, keyword)? Full text search? Sort by multiple columns? Safely delete the used filters Email Notifications: ? Multiple e-mail notification schemes per project? Allows you to set an individual e-mail template for every user? Text and HTML e-mail notification? Per-user e-mail notification configuration? The manager can edit subordinate e-mail notification rules? Calculated custom fields allow you to create very comprehensive e-mail notification rules.? Per-project e-mail notification configuration? Periodic e-mail notification (every day, for example)? Allows you to specify when periodic e-mail notification should be e-mailed? E-mail notification and email submission integration? Tasks and messages list in e-mail notification? Quick-jump to task from e-mail notification message? Allows you to receive list of overdue tasks every day? Allows you to receive list of tasks and messages entered into the system during the previous day? Allows you to receive e-mail notification only for high-priority tasks? Allows you to receive e-mail notification only when you're the handler? Allows you to receive e-mail notification only for tasks with specified product version (custom field)? Allows you to receive e-mail notification only when someone modifies elapsed time? Allows you to receive e-mail notification only when the submitter closes a task Email submission: ? Flexible project-specific e-mail submission rules. You can automatically process all incoming mail to the support e-mail address. If an e-mail message meets the specified criteria, it is added to the system; if not, it can be deleted or forwarded to the specified address.? Import e-mail messages as new tasks or messages. The incoming e-mail messages can be added to the system as tasks or messages depending on the given configuration.? Very easy to configure and use, point-and-click interface? Add bug-notes via e-mail? Change task state via e-mail? Change task resolution via e-mail? Change task handler via e-mail? Change task priority via e-mail? Change task deadline via e-mail? Enter elapsed and estimated time via e-mail? Supports HTML e-mail messages? Supports attachments Workflow: ? Web-based workflow editor? Complete workflow customization: states, transitions, etc? Workflow changes without work interruption? Unlimited numbers of workflows, states and transitions? Multiple workflows per project? Multiple task categories per workflow? Dependent task categories? Workflow inheritance? Per-project workflow customization? Per-workflow customizable fields? Per-workflow priorities? Per-workflow state list? Multiple final state per workflow? Per-transition resolutions? Show a restricted list of transitions for a given state? Show a restricted list of designated users for a given state, and select a transition to another state? Bug states/transition/resolutions history path recorded in the database with comments? Elapsed time history recorded in the database with comments? Workflow and e-mail notification integration? Supports the copy operation for workflows. You can copy a complex workflow with just one mouse click Reporting: ? Built-in web-based reporting? Reporting on multiple projects? All reports are based on filters? Private or shared reports? List, details, distribution, and money(workload) reports? Output as HTML, PDF, XML, CSV and MS Excel? Full custom fields support? Configurable column list? Calculated custom fields allow you to create very comprehensive reports. Calculated custom fields, together with distribution reports, allows you to find out what percentage of user requests are resolved within one day, or which developer fixes bugs most quickly. Security: ? LDAP support? SSL encryption support? Configurable external user self-registration rules. You can specify who will be the manager for the newly created users, whether it is necessary either to create a separate project for each user or to give him/her access to those already existing, and a lot more.? Stores hash of password in the database? Group inheritance? Supports users hierarchy? Per-department group list? Per-project administrators? Full users and projects isolation? Account locking? Custom password policy? Move user between departments? Authority delegation? Group-based privileges. To simplify the management of the user access rights inheritance support is provided for the user groups and roles.? Project-level security. Every user can be a member of several groups and the group list of different projects can vary. For example, user Peter can be a developer in ProjectA, a tester in ProjectB.? Issue-level security? Field-level security. You can set a visible field list for every user group. For example, you can disable the budget and actual budget display for customers.? Group-based transitions? Remote administration? Matrix project management support Scalabilty: ? Multi-threaded? Supports 10000 named users and 50000 tasks? Application server cluster support (experimental).? Three-level cache subsystem, optimized for hierarchical processing? Supports Microsoft Windows, Linux, Sun Solaris, IBM AIX, and Hewlett Packard HP-UX? Supports ORACLE, IBM DB2, MS SQL, Interbase, Firebird, PostgreSQL and HSQL? Supports BEA Weblogic, IBM WebSphere, Sun ONE, Apache Tomcat, JBoss, Jetty, Caucho Resin TrackStudio, Ltd: ? Largest software development company in Smolensk, Russia? Technical support via forum? Technical support via E-mail? Technical support via Yahoo! Messenger? Free 90-day trial? Available as hosted service? Fully functional live demoRequirements:? ORACLE 8i, 9i, 10g? IBM DB2 8.1.3? MS SQL Server 2000 SP3? Firebird 1.5.2 ? PostgreSQL 7.4.2-8.0? HSQLDB 1.7.2? BEA Weblogic 8.1? IBM WebSphere 5.1? Sun ONE Application Server 7? Tomcat 4.x-5.x (free download)? JBoss 4.0.1? Jetty 5.1.2 (free download)? Caucho Resin 3.0.9? JRun 4? Sun JDK 1.4.2-1.5.0? Mozilla 1.7? Netscape 7.1? Firefox 1.0 Limitations: · Free 90-day trial What's New in This Release: · Subversion 1.5 support has been implemented. · Many bugs were fixed.

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