Ticketsmith Ticketsmith is a web-based support ticket system with an email gateway.
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Ticketsmith Description

Ticketsmith is a web-based support ticket system with an email gateway. Ticketsmith project is an all-in-one, Web-based email support ticket system. Messages sent to your support email list are inserted into a database and cataloged for easy viewing on the Web. Replies, both staff and customer, are also cataloged, even though your customer uses a regular mail client.Other features include internal staff comments about tickets, fast sorting and searching capabilities, and email notification upon ticket receipt.Ticketsmith is the open-source support component of Voxel Dot Net's web hosting automation system, bersmith.What's New in This Release:· fixed odd email character in comment summaries· added alt image attribute for better index/admin.php in text-only browsers· added quoted-printable decoding to ticket view· fixed grammar in My Tickets view with no tickets· fixed gateway bug with empty subjects and/or bodies· updated mailing list address in README· minor code cleanups

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