PHP Helpdesk

PHP Helpdesk is a PHP helpdesk with a MySQL backend.
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PHP Helpdesk Ranking & Summary

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  • Rating:
  • License:
  • GPL
  • Price:
  • FREE
  • Publisher Name:
  • Joe
  • Publisher web site:

PHP Helpdesk Tags


PHP Helpdesk Description

PHP Helpdesk is a PHP helpdesk with a MySQL backend. PHP Helpdesk is an online helpdesk program for use in organizations with multiple sister companies or departments. Here are some key features of "PHP Helpdesk": · Add/Modify/Delete users · Add/Modify/Delete departments/companies (ex. IT Dept, Helpdesk, Applications, HR) · Add/Modify/Delete categories for each department/company · Add/Modify trouble ticket/job information · Add/Modify/Delete parts · Add events associated with each ticket · Add time/parts to each event · Modify/Authorize/Update jobs/trouble tickets · Close jobs/trouble tickets · Open already closed tickets · Generate reports on response time, resolution time, and associated trouble tickets with each computer ID


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